The Captain And Coach Approach To Case Management! How To Use Motivational Interviewing, Social Systems Strategies And Other Innovative Approaches That Will Reinvent Case Management!

In this new model, job seekers and staff are seen as a team with the job seeker in the role of captain and the staff person in the role of a supportive coach. The coach guides the job seeker through a goal-setting, option-sorting, and decision-making learning process. The job seeker makes choices and takes responsibility for their outcomes because the choices come from them and are not imposed on them by the case manager. They lead and make progress like the captain of a sports team with the backing of their coach.

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