211

211info.org may be able to help you identify, navigate, and connect with the local resources you need. Some of the services they can connect you to are:

• Help to pay rent or to find housing
• Help to pay utility bills
• Help to get groceries or other food, like food boxes or food pantries
• Help finding and paying for child care
• Cash benefits
• Immediate help for people in a domestic violence situation
• Transportation help
• Resources for immigrant and undocumented communities

Visit 211info.org for more, call 2-1-1, or 1-866-698-6155 (free language interpreters available by phone).

TTY: Dial 711 and call 1-866-698-6155

Text: Text your zip code to 898211 (TXT211) (English and Spanish)

Email: help@211info.org (English and Spanish)

AI (Artificial Intelligence)

• Advancing AI For Everyone Google site provides an overview of AI, steps on using AI responsibly, and their related tools.
• AI in HR – The Future of Performance Reviews an article that looks at how AI can be used to promote a healthier HR process of performance reviews.
• Bard an AI tool developed by Google.
• ChatGPT an AI tool, requires a login to be created for the free version, an optional paid version offers access to additional features (more powerful, faster, and access to browser, plugins, and computer code generation).
• Imagine an AI tool to generate images and art.
• MidJourney an AI tool to generate images and art, use the Beta version or sign in with Discord.
• Microsoft AI Landing Page shares current Microsoft products (including Azure and CoPilot)
• What is AI (overviews and explanations of the different types of AI)?
  • BuiltIn article
  • Datacamp article (includes occupation growth data)
  • Springboard article

Apprenticeships

• Apprenticeship Programs (on Rogue Careers)
• Oregon Apprenticeship Return on Investment Calculator 

Behavioral Health – see Mental Health

Bonding

• Federal Bonding Program: the Oregon Employment Department participates in the Federal Bonding Program. Employers can receive $5,000 fidelity bonds, free of charge, as an incentive to hire job seekers that do not qualify for commercial fidelity bonds.

Career Flyers for Participants:

• Career Flyers for Participants has been moved to the WSRV web site.  Visit the WSRV Flyers and Handouts for Participants website.

Careers In Gear

• Careers In Gear (CiG) Employer Flyer (April 2023 event)
• Careers In Gear Student/Job Seeker Flyer (April 2023 event) … coming soon

Career Staff Map and On-Boarding Guides:

• Caregiver On-Call Flyer for Employers (August 2021)
• Caregiver Personal Care Aide (Healthcare) Staff Map and On-Boarding Guide
• Child Care / Early Learning Educator Staff Map and On-Boarding Guide
• Natural Resources Staff Map and On-Boarding Guide
• Wildland Firefighter and Natural Resources – Grayback posters

Careers Oregon

• Careers Oregon Flyer (page 1 English, page 2 Spanish)

Child Care

• Oregon Early Childhood Education and Care Providers Licensing from Oregon Early Learning

Community Resources

• ODHS Community List an Excel spreadsheet of local community resources.  Open and save
• Rogue Valley Community Organization Smartsheet List

Construction

• Construction Careers – Rogue Careers
• Flyers – WorkSource Rogue Valley

COVID-19 Guidance

• COVID-19 Mask and Vaccine Lifting Schedule – March – May, 2022
• COVID-19 Mask Mandate – Center Policy,  January 1, 2022
• COVID-19 Emergency Guidance for WIOA. April 8. 2021
• Re-Opening Plan (Scenario 2) – December, 2020

Crater Electric – Apprenticeship and Pre-Apprenticeship

• Crater Electric – Electrician Pre-Apprenticeship Flyer, Interest Form and Syllabus (combined)

Demographic Data (Jackson and Josephine Counties)

• Low Income and Poverty see Low Income and Poverty Guidelines (for eligibility with Federal and State programs)
  
• Population and Housing State Data US Census 2020 dashboard displays population and housing information by state and county.
• Rural/Frontier and Urban designation of cities zip codes (Excel spreadsheet)

For additional data visit the RWP Dashboards page

Disabilities (People with) Resources

• Center for Advancing Policy on Employment for Youth (CAPE-Youth) includes Transition Activities and Services for Justice-Involved Youth and Young Adults with Disabilities
• Creating Inclusive Career Pathways: Strategies for Success  from the LEAD Center
• Employer-at-Injury Program encourages the early return to work of injured workers by helping lower an employer’s early return-to-work costs and claim costs
• Job Accommodations Network (JAN) A-Z of Disabilities and Accommodations.
  • JAN Workplace Accommodation Toolkit for Employers
• Oregon Workers’ Compensation Division
• Preferred Worker Program helps qualified Oregon workers who have permanent restrictions from on-the-job injuries and who are not able to return to their regular employment because of those injuries
• Promising Practices In Achieving Nondiscrimination and Equal Opportunity a Section 188 Disability Reference Guide includes examples of promising practices that can help promote equal access for individuals with disabilities to the American Job Center (One Stop) system for participants, employers, and workforce staff
• Small Business Hub – the National Disability Institute’s Small Business Hub is a collaboration with over 40 organizations working together to help entrepreneurs and business owners with disabilities.
• State Exchange on Employment & Disability the DOL SEED is a collaboration that supports state and local governments in adopting and implementing inclusive policies and best practices that lead to increased employment opportunities for disabled people
• Work at Home/Telework as a Reasonable Accommodation this FAQ fact sheet from the EEOC (Equal Employment Opportunity Commission) explains ways that employers may use existing telework programs or allow an individual to work at home as a reasonable accommodation

Disaster Grant (DWG)

• DWG Expanded Eligibility Request (fillable PDF)
• DWG Flyer for Employers (2023)
• DWG Internship Flyer for Participants (English or Spanish)
• DWG Providence Internship Flyer for Participants (English and Spanish)
• Worksite Process Flow for DWG Requests

Documentation (WIOA Title IB):

• Child Account (Grant Funds) Documentation in IB Data Managment System
• COVID-19 Documentation Guidance from the State and Local Overview
• Enrollment/Participation Flow, Documentation and Follow-Up Guide
• FAQ for Documentation of IB Individualized/Training Services and data entry
• I-9 Acceptable Documents
• I-9 Examples (from US Citenzenship and Immigration Services web site)
• Individual Employment Plan (IEP) for Adult/DW and Adult Grants
• Low Income Eligibility Table for WIOA
• WOMIS to I-Matchskills to IB Data Tracking Enrollment

Driving Prosperity (Good Jobs Challenge)

• Driving Prosperity (Good Jobs Challenge) Staff Flyer

eBridge

• eBridge Login Portal (Adult and Youth)
• eBridge Quick Starter Guide (Appendix D of Manual)
• eBridge File Names (Appendix C of Manual)
• eBridge Descriptions and File Names (Excel Spreadsheet)
  
• eBridge User Manual
• eBridge Hardware and Application Requirements
• eBridge Training Video for First Time Users (June 5, 2023)
• eBridge User Agreement (fillable PDF)
  

Econovue

• Econovue Case Story Book (examples of how to generate reports)
• Econvue Data Sharing Requirement Memo
• Econovue “Getting Started” Prospectvue Guide

Employability Skills:

• Essential Employability Skills Rubric updated June, 2022
• Essential Employability Skills Presentation (PDF slide deck)

Employment Confirmations and Follow-Up

• Employment Participant Follow-Up Survey: PDF (fillable) or Word.  Can be used for initial employment or quarterly follow-up confirmations.
• Employer Verification of Participant Employment: PDF (fillable) or Word.  Can be used for initial employment or quarterly follow-up confirmations.
• WSRV Alumni Contact Sheet (fillable PDF)
• WSRV Alumni Follow-Up Procedure (Word)

Entrepreneur and Self-Employment

• Oregon Self Employment (SEA) Program: the site includes information on their weekly webinars to help get started
• National Science Foundation (NSF) Innovation Corps (I-Corps™): entrepreneurial training program that facilitates the transformation of invention to impact
• Resources for Small Businesses: from Benefits.Gov, a list of SBA loans for small businesses
• Rogue Business: resources for employers in the Rogue Valley
• Small Business Development Center (SBDC) – Jackson County at SOU (click SBDC Contact Us)
• Small Business Development Center (SBDC) – Josephine County at RCC
• SBDC Entrepreneurs Commercial Cookspace – RCC Illinois Valley Business Entrepreneurial Center
• Small Business Hub – the National Disability Institute’s Small Business Hub is a collaboration with over 40 organizations working together to help entrepreneurs and business owners with disabilities.

Equal Employment Opportunity and Grant Language for Documents

• Language to include on all WSRV or PY+ documents and flyers for EEO or Grants (PDF)

Equus

• Administrative Excellence Work Experience Cohort Flyer
• JOBS Plus and Work Experience Through Equus Flyer
• Rogue Valley Trades Center Pre-Apprenticeship Flyer
• Young Parent Services through Equus

ETPL

• Process to add a new Training Provider to the Oregon ETPL
• Oregon Website: for more information and to view ETPL lists (Oregon, Washington, and Idaho)
• TEGL 08-19: This guidance provides guidance and describes requirements relating to the eligibility provisions for the WIOA State list of Eligible Training Providers.
• TEGL 08-19, Change 1: This guidance provides clarifications on Registered Apprenticeship Programs as eligible training providers, including clarification on National Registered Apprenticeship Programs.

Fair Chance (participants with a criminal background, also known as Second Chance, Justice Involved, Returning Citizen)

• Center for Advancing Policy on Employment for Youth (CAPE-Youth) includes Transition Activities and Services for Justice-Involved Youth and Young Adults with Disabilities
• Inside Out Network inmates and returning citizens can search, find relevant matches and directly message service providers.
• Jackson County Community Justice one-page flyer with Adult, Juvenile, and Transition Center services.
• Oregon Reentry Court Program Summary
• Supportive Services and Rentry – this site includes a link to the DOL overview of WIOA Support Services available for participants reentering the workforce after leaving the justice system
• Supportive Service Desk Guide for Rentry – this desk guide supplements the DOL overview of WIOA Support Services.

Good Job

• Job Quality Playbook is a guide for workforce and economic development agencies to learn more about why job quality matters, what components make a good job, and how to support both employers and workers.
• What is a Good Job? The US Department of Labor defines the characteristics of a good job; explains the importance, and outlines strategies to promote employer partnerships and workforce training (Training and Employment Guidance Letter No. 07-22).

Healthcare

• Flyers – WorkSource Rogue Valley
• Heathcare Careers – Rogue Careers

Higher Education Coordinating Commission (HECC)

• HECC Grant and Contracting Opportunities
• HECC Website Home Page
• HECC Workforce Investments

Justice Involved – see Fair Chance

Immigration, Refugees, Asylees, and Undocumented Communities

• 211info.org may be able to help identify, navigate, and connect with local resources
• Handbook for Employers M-274
• How Do I Know if an Immigrant or Refugee is Eligible for WIOA Title I Services? (2020): from the Michigan Department of Talent and Economic Investment
• Refugee Definitions (US Citizens and Immigration Services, 2023)
• Reporting Terminology and Definitions (Department of Homeland Security, 2023)
• TEGL 02-14 Eligibility of Deferred Action for Childhood Arrivals Participants (USDOL, 2014)
• USCIS I-9 Central: assist employers and employees with the I-9 process upon hire
• Workforce GPS Resources for New Immigrants and Refugees: sponsored by the Employment and Training Administration of the U.S. Department of Labor, this page contains curated resources to help you provide training and employment services to job seekers who may have recently resettled to the U.S. and/or are from underrepresented populations who may use English as a second language.

Information Technology and E-Commerce

• Flyers – WorkSource Rogue Valley
• Information Technology and E-Commerce Careers – Rogue Careers

Internet and Telephone Resources for Low-Income Populations

• Affordable Connectivity Program (ACP) – site includes flyers and a link to GetInternet.Gov
• Lifeline – Federal support program with links to the application process

Internships

DWG (see Disaster Grants section)      

Project Youth+

• Career Build Internship Application

WSRV

• BBSI Referral Form
• DWG Internship Flyer for Participants (English or Spanish)
• Internship Placement Agreement
• WSRV Employer Internship Flyer
• WSRV Internship Handbook
• WSRV Internship Supervisor Handbook
• WSRV Internship Worksite Review Checklist

Living Wage Resources

• Living Wage Calculator the calculator shows hourly rates for individuals and households including typical salaries by sector for Jackson and Josephine counties.
• Oregon DHS Self Sufficiency Presentation a slide deck sharing an overview of ODHS Self Sufficiency programs including living wage support
• Prosperity Planner a step-by-step guide that calculates a living wage by Oregon county for individuals or households (results can be printed, in order to save a MyWorkSorce account must first be created)
• US DOL Occupational Employment and Wages at a glance for Medford and Grants Pass metropolitan areas.

Low Income and Poverty Guidelines (for eligibility with Federal and State programs)

• Federal and State Lists of HHS Poverty Guidelines – includes flyers and spreadsheet tools
• Oregon Workforce Innovation and Opportunity Act Income Eligibility Table (Combined 70% LLSIL and HHS Poverty Income Guidelines)

Manufacturing and RAMP

• Flyers – WorkSource Rogue Valley
• Manufacturing Careers – Rogue Careers
• Manufacturing Next Gen Youth/Adult “Apprenticeship” Model

Measurable Skills Gain (MSG)

• Measurable Skills Gain FAQ (Condensed)
• Measurable Skills Gain Program Standard

Mental Health

• Behavioral Health Careers and Resources – Rogue Careers
• Empower: site for coaching and workshops (Launch Pad, E3)
• National Safety Council Mental Health Cost Calculator: a simple-to-use calculator showing the costs associated with not providing employer-led support for mental health in the workplace, and the corresponding benefits.
• OSHA Workplace Stress Resources for Employers: guidance and tips for Senior Managers and Front-Line Supervisors (includes getting started guides, sample surveys, and helpful language)
• Using Behavioral Insight to Increase Youth Use of Workforce Services in Virtual Contexts: a US Department of Labor study supporting service engagement and completion among young adults (age 14 – 24).

Minimum Wage

• Oregon Minimum Wage (from the Bureau of Labor and Industry, BOLI)
• Oregon Minimum Wage July 2023 Employer Poster

MOU and Infrastructure Costs

• MOU and Infrastructure Costs Toolkit (from Workforce GPS)

My WorkSource (MyWS)

• MyWS Getting Started Flyer (English and Spanish)

Natural Resources

• Employer Natural Resources Flyer
• Flyers – WorkSource Rogue Valley
• Natural Resources Careers – Rogue Careers

NCRC

• Badges – “How to Use” Web Site
• County Stats from ACT: Jackson County or Josephine County
• Employer Resources:
  • Employer NCRC Flyer
  • Employer Letter of Support (fillable PDF)
  • Employers List that Support NCRC: search Jackson County or Josephine County
  • Employer Online ACT/NCRC Registration Link
  • Employer Tool Kit (ACT Site)
• Participant Resources (about the NCRC, practice tests, and registration information on the WSRV website)
• Proctor Training Request – if you offer NCRC testing and would like to train staff on your team, have them fill out the simple request and someone will reach out to you.  If you do not provide NCRC testing and would like to, e-mail info@rogueworkforce.org.
• What is the ACT/NCRC (for Oregonians, Employers, Organizations, and Schools)? ACT (Oregon) Web Page

OJT

• OJT Forms
  • OJT Employer Contract
  • OJT Training Agreement for Participant 
• OJT Policy (revised July 2020)

One-Stop Operator

• One-Stop Operator RWP Policy see Policies and Strategic Documents under Program Specific Policies, Program Standards, and Guidance.
• WIOA One-Stop Operator System Infographic includes a list of required partners and references.

OSHA

• Free Oregon OSHA Workplace Posters including Job Safety posters in multiple languages

OYEP (HECC)

• OYEP (HECC) Staff Eligibility and Services Flyer

Paid Leave

• Paid Leave Oregon FAQ for Employers

Policies

• Visit the Approved Policies Page

Preferred Worker

• Oregon Preferred Worker Program Flyer (English and Spanish)

Prosperity 10K

• Prosperity 10K Overview Flyer for Staff

Rapid Response

Workers:

• Rapid Response Worker Flyer: list of resources available through the Rapid Response
  • Permanent Layoff:  English or Spanish
  • Temporary Layoff: English or Spanish
• Rapid Response Worker Occupation Matching Form: employers can give to employees to complete and then share with WSRV BST for possible job listing matches English or Spanish
• Unemployment Insurance (UI) Claimant Handbook for Oregon: English, Spanish, Russian, Vietnamese or visit the Oregon Unemployment Benefits website.
• Worker Survey (online form English and Spanish)
• Layoff Support for Workers RWP Website

Employers

• Layoff Support for Employers RWP Website
• Rapid Response Employer Flyer: flyer for employers including WARN notice, Work Share, and Rapid Response information

Staff

• Rapid Response Flow Infographic
• Rapid Response Intake Forms: used when contacting an employer for the first time to gather information for help with layoffs:
  • Rapid Response Initial Intake Form (Smartsheets)
  • Rapid Response Initial Intake Form (Word)

Release of Information Forms (for Social Media, reports, and other documents written or digital)

• For Employer submitted images signed by Employee
• For Success Stories, go to the Success Story section

Rent Well

• Rent Well Site
• Rent Well Video 
• Rent Well Presentation (1/24/2023) Recording
• Rent Well Education Providers in Oregon
• Rent Well Presentation Slides PDF
• What is Rent Well Flyer? (English – Spanish)

Rogue Careers

• Social Media Flyer (including information on all related Social Media connections)

Rogue Community College (RCC)

• ESL Flyer (Spanish)
• GED Flyer
• Tuition Assistance Flyer

Safety

• OSHA Safety – Evacuation Plans and Procedures eTool: This eTool* will help small, low-hazard service or retail businesses implement an emergency action plan, and comply with OSHA’s emergency standards.
• OSHA Safety Publications all in Spanish

Selective Service

• FAQ – Information to Share With Participant and Guidance for Eligibility Documentation
• Participant Request for Selective Service Exemption Form (fillable PDF)
• Selective Service Program Standard Signed (April 2022)

Smartsheets

• Smartsheet Account Setup Standard Operating Procedures
• WSRV Administrative Analyst Obligation Standard Operating Procedures
• WSRV Career Team Obligations Standard Operating Procedure
• WSRV Management Obligation Standard Operating Procedure

Social Security Disclosure Form

• Social Security Disclosure Form (PDF) – includes a signature field
• Social Security Disclosure Form (PDF) – no signature field

Social Security Disability Insurances Benefits

• Benefits.Gov site explains what SSDI is, who is eligible, and application information.

Substance Abuse

• National Safety Council Substance Abuse Disorder Cost Calculator: a simple-to-use calculator showing the costs associated with not providing employer-led support for substance abuse disorders in the workplace, and the corresponding benefits.
• National Safety Council Opioids Toolkit: a free resource for employers with step-by-step directions.  Designed for human resources, safety professionals, and supervisors.

Success Story and Photo/Story Release Form

• Participant version (fillable) English or Spanish
• Employer PDF version (fillable)
• Staff Guidelines for Completing Success Story PDF version Participant or Employer

Suicide Prevention

• QPR (Question, Persuade, Refer)  handout for staff (from the QPR training)

Support Services

• Supportive Services and Rentry – this site includes a link to the DOL overview of WIOA Support Services available for participants
• Supportive Service Desk Guide for Rentry – this desk guide supplements the DOL overview of WIOA Support Services.
• Workforce Practitioner Guide to Support Services

Training Service Application

• Combined SNAP and WIOA Title I Training Scholarship Application

Tribal Resources

• Oregon Approved Tribal Contact List

Transportation and Truck Driving

• Flyers – WorkSource Rogue Valley
• Truck Driver Pay/Mile to Hourly Wage Conversion Chart (PDF)
• Transportation Careers – Rogue Careers

Umbrella of Services (Rogue Valley Workforce Development and Partners)

Unemployment Insurance (UI)

• June 2023 Minimum/Maximum UI and Paid Leave Oregon benefits amounts.
• Oregon Unemployment Division
• Oregon Unemployment Insurance Estimator

Veteran Resources

• Boots to Business: Boots to Business (B2B) is an entrepreneurial education and training program offered by the U.S. Small Business Administration (SBA) providing an overview of entrepreneurship and applicable business ownership fundamentals. Active Duty Service members (including National Guard and Reserve), Veterans of all eras, and spouses are eligible to participate (one page Flyer)

Vocational Rehabilitation (VR)

• Business Solutions Training with Oregon Commission of the Blind options flyer

WINGS (for Staff)

• 2022 Calendar of Workforce Development related trainings

WIOA Related Documents:

• WIOA Data Entry – IB Flow Guide (iMatchSkills to IB Data Management System; participation; basic and individualized/training service process with examples; and retention/follow-up process)
• WIOA Performance Accountability Guidance: Training and Employment Guidance Letter (TEGL) 10-16
• WIOA Law Related Resources a list of WIOA resources including Federal Law, regulations, and guidance for those overseeing and managing WIOA programs
• WIOA Service Guide (General, Basic, Individualized, and Training)

WorkEx

• WorkEx Data Entry (IB Data Tracking) Checklist
• WorkEx Flow Infographic

WorkShare

• Work Share Employment Department Website
• Work Share FAQ Infographic

Worksource Oregon Operational Standards

• WSO Operational Standards site

WSRV Services

• One Page Overview Infographic (page 1 English, page 2 Spanish)
• One Page Overview Infographic for High Schools (“Fast Track”) Flyer (page 1 English, page 2 Spanish)

Youth (WIOA)

• 14 Elements Resource Page an overview of the 14 WIOA Youth Program Elements with additional resources to support each.  Maintained by Workforce GPS.
• Training and Employment Guidance Letter (TEGL) No. 09-22 provides guidance with WIOA Title I youth formula funds on the activities associated with the implementation of WIOA.
• Youth Program Reference Tool is designed to inform readers of the statutory and regulatory guidelines for the operational implementation of the WIOA youth program.  Visit the site and look for the attached PDF.
• WIOA Youth Program Resources Page maintained by Workforce GPS.